Terms & Conditions

Terms and Conditions for Pure Spice Haven

Effective Date: 04-09-2024

Welcome to Pure Spice Haven! These Terms and Conditions outline the rules and regulations for the use of our website, https://purespicehaven.com. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

If you do not agree with any part of these terms, please do not use our website.

1. General Information

2. Products and Services

Pure Spice Haven offers natural and pure spice products, including:

  • Saffron
  • Argan Oil for cosmetic and cooking purposes
  • Amlo meal
  • Pure garlic mixed with saffron
  • Other natural products

All products listed on our website are subject to availability. We reserve the right to discontinue or change our products at any time without prior notice.

3. Ordering and Payment

  • Placing an Order: By placing an order through our website, you warrant that you are legally capable of entering into binding contracts and that all information you provide is accurate, current, and complete.
  • Pricing: All prices listed on our website are in the applicable currency and inclusive of any applicable taxes unless otherwise stated. Prices are subject to change at any time without prior notice.
  • Payment: We accept various forms of payment, including credit cards and other methods indicated on our website. Payment must be received in full before your order is processed and shipped.
  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order, which is confirmed when the products are shipped.

We reserve the right to cancel any order at our discretion, particularly if there are issues with payment processing or product availability.

4. Shipping and Delivery

  • Shipping: We offer shipping services as outlined on our website. Shipping fees and delivery times vary depending on your location and selected shipping method. Please refer to our shipping policy for more details.
  • Delivery Times: While we strive to meet all delivery estimates, we are not responsible for delays caused by factors outside our control, such as customs clearance or shipping carrier issues.
  • International Shipping: Customers outside of Morocco may be subject to customs duties or import taxes upon the arrival of their orders. You are responsible for paying any applicable taxes or fees.

5. Returns and Refunds

  • Return Policy: Due to the nature of our products, we only accept returns for damaged or defective goods. If you receive a defective or damaged product, please contact us within 7 days of receiving the order at [email protected]. You may be asked to provide photographic evidence of the damage.
  • Refunds: Once we have received and inspected the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a reasonable timeframe.

Please note that shipping fees are non-refundable, and you will be responsible for covering the cost of return shipping unless the return is due to a mistake on our part.

6. User Accounts

  • Account Creation: You may create a personal account on our website to facilitate purchases. You are responsible for maintaining the confidentiality of your account login details, and you agree to accept responsibility for all activities under your account.
  • Account Termination: We reserve the right to terminate or suspend your account at any time, for any reason, including but not limited to, violations of these Terms and Conditions.

7. Intellectual Property

All content on the Pure Spice Haven website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Pure Spice Haven and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our explicit written permission.

8. Prohibited Uses

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. Prohibited activities include, but are not limited to:

  • Engaging in any fraudulent or unlawful conduct.
  • Attempting to gain unauthorized access to the website or other users’ accounts.
  • Transmitting viruses, malware, or harmful code.
  • Using the website to send unsolicited promotional materials (spam).

9. Limitation of Liability

To the fullest extent permitted by law, Pure Spice Haven shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or our products. This includes but is not limited to loss of profits, data, or business.

We do not guarantee that our website will be available without interruption or free from errors. Pure Spice Haven is not responsible for any issues arising from your use of third-party services linked to or mentioned on our website.

10. Disclaimer of Warranties

Our products and services are provided “as is” and “as available” without any warranties, either express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

While we strive to provide accurate and current information on our website, we do not guarantee the accuracy, completeness, or reliability of any information provided.

11. Governing Law

These Terms and Conditions, as well as any disputes arising from or in connection with your use of the website or purchase of products, shall be governed by and construed in accordance with the laws of Morocco. You agree to submit to the exclusive jurisdiction of the courts of Morocco in relation to any legal matters or disputes.

12. Changes to the Terms and Conditions

Pure Spice Haven reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to this page. You are encouraged to review this page regularly to stay informed of any updates.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

By continuing to use our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please discontinue your use of our website immediately.